Contract Intelligence

Stop filing contracts.
Start operationalising them.

SLAIQ reads every word of your service contracts and converts them into structured, searchable, actionable intelligence — in under 60 seconds. No manual data entry. No missed penalty clauses. No forgotten renewal deadlines.

97%
AI extraction accuracy on standard SLA documents
3.2×
Faster contract review vs manual process
30+
Clause types extracted automatically
<60s
Time from upload to operational dashboard

Contracts are signed. Then nothing happens.

The average enterprise service operations team manages 50–500 contracts. They live in SharePoint, email, and legal's hard drive. No one knows what the P1 response time is for customer X. No one catches that the notice deadline passed three months ago. No one sees the penalty clause triggering in real time.

67%

of SLA breaches occur on contracts the ops team couldn't easily locate

€1.8M

average penalty exposure undetected for 6+ months across enterprise portfolios

23 days

average time to manually review and enter terms from a complex service contract

From upload to live dashboard in 4 steps

Every contract you add automatically feeds SLA monitoring, the renewal engine, alerts, and the AI Copilot.

01

Upload

Drag-and-drop or API. PDF, DOCX, scanned images. Any format.

02

AI Extracts

Claude reads the full document and extracts 30+ structured fields in under 60 seconds.

03

Human Review

Legal or ops team reviews AI output in the workbench. Approve, correct, or flag.

04

Goes Live

Approved contract feeds the SLA monitor, renewal engine, alert center, and AI Copilot automatically.

Everything extracted. Nothing missed.

Every field your operations team needs — automatically structured, confidence-scored, and ready to act on.

Multi-format ingestion

Upload PDF, DOCX, scanned images, or amendments. OCR handles image-based PDFs. Drag-and-drop or API. Up to 50MB per file.

PDF · DOCX · Scanned · Amendments · API

30+ clause types extracted

Response times, resolution SLAs, uptime guarantees, penalty structures, service credits, auto-renewal terms, notice periods, liability caps, governing law, payment terms, coverage hours.

Structured JSON output · Confidence scores · Source citations

Human review workbench

AI extractions go to a review queue. Legal and ops teams approve clause-by-clause with inline editing. Every correction improves the model. Full audit trail.

Side-by-side view · Clause approval · Inline correction

Version history & amendments

Every contract edit is versioned. Upload amendments and SLAIQ merges the changes — showing exactly what changed, when, and by whom.

Auto-diff · Change tracking · Amendment history

Full-text clause search

Search "penalty clauses over €50k" or "contracts with 24/7 coverage" across your entire portfolio. PostgreSQL FTS with semantic re-ranking.

Natural language · Keyword · Semantic search

Normalised data model

All extracted terms stored in a structured schema — not flat text. Query SLA response times, compare penalty structures, build custom reports via API.

Structured DB · REST API · CSV export

30+ fields extracted from every contract

Every field stored as structured data — not raw text. Query, filter, compare, and export via API or dashboard.

Customer name & code
Contract number
Effective & expiry dates
Auto-renewal terms
Notice period (days)
P1/P2/P3/P4 response times
Resolution SLAs
Uptime guarantee (%)
Coverage hours (24/7 etc)
Penalty structure
Service credit mechanism
Liability cap
Governing law
Payment terms
Billing frequency
Annual & total value
Currency
Support tier
Sites & asset coverage
Exclusions
Escalation path
Termination rights
Force majeure
Change control
Data protection clauses
IP rights
Dispute resolution
Liquidated damages
KPI commitments
Reporting obligations
"We uploaded 340 contracts on a Friday afternoon. By Monday morning, every SLA term, penalty clause, and renewal date was in SLAIQ. Our legal team would have taken three months to do that manually."

Markus Hofmann

Head of Service Operations · ThyssenKrupp Services GmbH

Your contracts never leave your control

Documents are processed in your dedicated tenant environment. All extracted data is encrypted at rest (AES-256) and scoped strictly to your organisation — no cross-tenant access is architecturally possible. Enterprise customers can run extraction entirely on-premise using the SLAIQ Private AI Engine.

View security documentation

Contract Intelligence powers everything else in SLAIQ

Every extracted contract automatically activates the full platform.

Stop discovering problems in the rearview mirror

Join hundreds of enterprise service teams who turned contract chaos into operational clarity.

Avg onboarding time: 12 minutes · Typical ROI: 6–8× in year one